Services

BPO Service

InBound Call Center

We do more than customer service. We deliver outstanding customer experiences that reinforce—and differentiate—your brand in the mind of your customer.

A customer service experience impacts the discernment a customer has of your brand. And in the in the age of social media, it can also influence more opinions than ever before. That’s why we never forget that our most important goal is to consistently deliver superior customer experiences—before, during and after the sale.

When your customers have a positive experience with your brand, you get increased share of wallet and repeat business. So whether we’re answering a product question, taking an order, processing a return or exchange, or solving a problem of any kind, we always make sure your customers feel respected, served and cared for, and that we meet or be more than their expectations for the interaction

  • Customer Care Service
  • Technical Support
  • Claim Processing
  • Order Taking Service
  • Helpdesk Support
  • E-Commerce

OutBound Call Center

The first interaction makes a lasting impression. At Easysoft, we train our agents to speak with our client’s brand voice and mirror their sales process so that we can become an extension of their sales strategy. Our agents have the soft skills, product knowledge, and company understanding to consistently deliver a superb buying experience that drives repeat business and strong the brand. Our trained agents can provide sales call center support across a wide variety of industries products and services.

  • Lead generation services
  • Telemarketing Services
  • Appointment Scheduling
  • Information Verification
  • Customer Survey Services

Data Entry Services

If you need genuine support in digitizing your company, Easysoft Technologies the data entry outsourcing company here to assist you with refined grades of data entry services. In every industry, entering the data into the digital format has become indispensable.

You can outsource data entry jobs to us to reduce the professional hassles and get the enhanced quality of support in data entry services. In fact, it has become increasingly difficult for companies to retain in-house data entry operation employees.

We are experts on Bills and Receipts entry, Labels entry, Coupon Redemptions entry, Business Card data entry, Credit Card application data entry, Customer feedback data entry, Voucher entry, Medical records entry, Research material data entry, Patient information entry, Shipping documents entry, Freight Bill and Bill of Lading entry, Real Estate data entry, Financial data entry, Tax documents entry, Ledger entry, B3 form data entry, Product data entry etc., and many more…

Our trained board of professionals is ready to incorporate the right format while entering the data. Different companies vary in the nature of work they do, so we deal with data entry projects across all types of files. If you have bulk data to be entered into the system, never worry when we are here to assist you with the most upgraded technology.

Benefits of Outsourcing Data Entry Services to Easysoft Technologies

Accuracy: Accuracy is one of our benchmarks which sets us aside from other BPO data entry companies in the market. The use of sophisticated technology, voice to text software and latest technical knowledge does away with any chance of errors. You can expect zero-error data entry services from us.

Turnaround Time: We believe that every firm has to maintain a schedule for work. A delay on our side would result in a delay in the functioning of the companies. We have full respect for deadlines and accept bulk work.

Cost Effective Services: You will find it budget-friendly to deal with us, as we devise user-friendly packages for our services. We never make our clients feel the pinch in their pockets.

Data Security: Security of data is a factor that worries most of the companies. We warrant our customers with absolute security of the information we process. We sign the agreements for non-disclosure of information before we start any project.

Experience: All our employees are skilled and well-trained in data entry jobs. They can incorporate their experience when they take on your assignments.

Customer Support: We also have a robust customer support desk, where you can get assistance all through the day and night. You can request for particular specification or contact for any reason whatsoever.

Chat Support

Round the Clock Chat Support Service

Is your business suffering due to declining sales or lack of customer interest? Are you struggling to keep your customer satisfied? If yes, then outsource live chat support services and focus on your company's core competencies.

Immediate solution to technical or non-technical queries through chat support is the most convincing factor for any business. In fact, this service is purpose-built to improve your business and enhance your profits. Live and cost-effective chat support service is essential to drive organizational goalmouths of such enterprises.

How chat support services help businesses in unleash potential sales opportunities?

  • Reduces overall operational cost.
  • Helps you convert online into potential customers.
  • Improves customer satisfaction level.
  • Increases your ROI.
  • Reduces order cancellation rates.
  • Elevates your sales graph.

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